SUPPORT / HOW TO
Use address search without a connection
A downloaded address database helps find endpoints and saved places. It is separate from map imagery, route recovery and iCloud sync.
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Choose an available address database
Open Settings → Offline addresses. The country list shows the databases currently offered and their approximate download sizes. A country not listed does not have a downloadable pack in the app.
- Choose the country you need and check its size and available device storage.
- With an internet connection, tap Download. For a large pack, use a connection you are comfortable downloading it over.
- Wait for Ready to use offline rather than assuming a started download is complete.
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Find an endpoint or saved place
The downloaded list supplies address suggestions and coordinates without an internet connection. Use it where DriveHub asks you to choose an address, such as a manually added past trip or Find by Address when adding a saved place.
- Open an address picker and search for the street or destination in the downloaded country.
- Check the actual suggestion and pin instead of selecting a similarly named street by mistake.
- Choose the address and check the saved place or trip details.
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Treat address lookup separately from other services
An offline address pack does not download all map imagery or provide an offline road-routing service. Rebuilding a missed route through Apple Maps still needs a connection; iCloud also needs a connection to sync changes.
- If the address search works but a map or recovery does not, check the connection needed for that action.
- If no address matches, check spelling and whether you downloaded the right country. Use online address search when you have a connection if needed.
- For a failed pack download, read the error in Offline addresses, check connection and storage, then use Try again.
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Remove the pack when you no longer need it
Remove stops DriveHub using the downloaded country. Address suggestions then use Apple Maps and need a connection. iOS may reclaim the space later rather than immediately, and you can download the country again.
- Open Offline addresses and tap Remove for the country.
- Read the confirmation and confirm if you intend to remove that download.
- Check the country’s status afterward. Removing an address pack does not delete your saved trips or places.