Manage your Pro purchase

01 / 04

Check the current plan

Tracking, classification, review, recovery, import and the full trip history are free with no trip limit. Pro unlocks report files and exports. If Pro ends, the trips remain available. The price, trial eligibility and purchase terms shown by the App Store apply to your purchase.

1. Open Settings → DriveHub Pro and check Current Plan.
2. Review the plan and renewal terms before confirming an Apple purchase.
3. A lifetime purchase is a one-time purchase. If you already have a recurring subscription, check its renewal separately after buying lifetime access.

02 / 04

Restore Pro on this device

A purchase belongs to the Apple Account used for the App Store. This can differ from the account used for iCloud. Restoring a purchase does not restore trip history.

1. Check that Media & Purchases uses the account that made the purchase.
2. With a connection available, open Settings → DriveHub Pro → Restore Purchases.
3. Read the result. If nothing is found, check the Apple receipt and account before trying to buy again.

03 / 04

Use Apple’s subscription controls

Open Manage Subscription in DriveHub Pro, or iPhone Settings → your name → Subscriptions → DriveHub. Check the expiry or renewal date shown by Apple. Deleting the app does not cancel a subscription. For a trial you do not want to renew, Apple says to cancel at least 24 hours before it ends.

1. Open the Apple subscription screen and choose DriveHub.
2. Cancel the subscription and check the confirmation or expiry message.
3. If it is not listed, use the account named on the Apple purchase receipt.

• Apple: cancel a subscription

04 / 04

Request a refund through Apple

Refund eligibility and the decision are handled by Apple. A refund request and stopping future renewal are separate actions.

1. Open reportaproblem.apple.com and sign in with the purchasing account.
2. Choose the refund option and the DriveHub purchase, then submit the reason.
3. Check the request status with Apple; cancel renewal separately if you also want it to stop.

• Apple: request a refund
• Check iCloud trip history